- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared
- What choices are available to you regarding the use of your data
- The security procedures in place to protect the misuse of your information
- How you can correct any inaccuracies in the information
Information Collection, Use, and Sharing
The Cottages at Seabright Farm is the sole owner of the information collected on this site.
We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us.
What personal information do we collect?
The Cottages at Seabright Farm will collect personal information for the purposes we have identified and those that are reasonable in the circumstances. The Cottages at Seabright Farms collects personal information solely for purposes related to its business and does not sell, lease, or give information to others.
When products or services are provided by The Cottages at Seabright Farms, we must collect certain kinds of information for various forms of customer support.
Specifically, we may collect the customer’s name, company name, phone number, email, country and a list of visited website pages for the purposes of contacting it should the service require it.
Why do we collect personal information?
The Cottages at Seabright Farms collects personal information primarily for the following purposes:
- To respond to customer enquiries or requests;
- To update customers with new information about relevant projects;
- To better understand customer needs and preferences;
- To develop, enhance, or market products or services;
- To monitor, manage, develop, and optimize the Cottages at Seabright Farm website;
- To remarket to website visitors.
Our employees may specify the purpose, or purposes, orally, electronically, or in writing, depending on how the information is collected. In situations where the reason for the collection of personal information is obvious, The Cottages at Seabright Farm may not specify a reason. If the reason for the collection of the information is not specified, the information will only be used for the obvious reason.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
Who do we disclose personal information to?
When information must be disclosed for a transaction to be accomplished, and the reason for the disclosure is not obvious, The Cottages at Seabright Farms will inform customers that disclosure of their personal information will occur. In situations where it is obvious that third parties will require personal information for the transaction to occur, consent to disclose will be implied.
We may also disclose personal information to:
- A person when in our reasonable judgment disclosure is clearly in the interests of the individual and consent cannot be obtained in a timely way;
- The disclosure is necessary in order to collect a debt owed to The Cottages at Seabright Farms or for The Cottages at Seabright Farms to repay an individual money that is owed to them by our organization;
- A public authority or agent of a public authority, if in our reasonable judgment is appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information; or
- A third party or parties, where the person concerned consents to such disclosure or as required or authorized by law.
How do we collect personal information?
The Cottages at Seabright Farm will try to collect personal information from customers directly unless otherwise authorized by the customer or by law.
When products or services are provided by The Cottages at Seabright Farm, employees will ask for the required personal information. The information will be explicitly requested. Customers can refuse to provide this information if they choose. However, it may not be possible for customers to receive a product or service without disclosure of some personal information. If the customer is unable to receive the product or service because of their choice to not disclose personal information, the reason for the necessity of the personal information will be explained.
The Cottages at Seabright Farm website (www.seabrightfarmcottages.com) collects information about the operating systems, browsers, length of visit and products viewed. This information is collected and used for the improvement of the web site. The Cottages at Seabright Farm also uses “cookies” to track repeat visitors to the website. The ability to track repeat visitors allows us to tailor the website to the needs of that visitor. The information is not used for any purpose other than to make the visit more enjoyable for the customer.
How do we protect personal information?
The Cottages at Seabright Farm will be diligent in protecting personal information in our control against risks of loss, theft, unauthorized access, disclosure, copying, use, modification or destruction by security safeguards that are appropriate to the sensitivity and format of the information.
Security measures include:
- Minimum access by employees to customer information;
- Data storage with passwords;
- Destruction of all personal information when no longer required; and
- Destruction of all unnecessary documents.
How can customers access their personal information?
Upon written notice from a customer setting forth reasonable proof of their identity, The Cottages at Seabright Farm will, within 30 days, provide access to the customer’s personal information in our possession. The Cottages at Seabright Farm will advise customers what the information is being used for and to whom it has been disclosed. The Cottages at Seabright Farm will notify individuals who request access to their information of the expected fee, if any, for the production of the requested information. A minimal fee may be charged for the production of requested information. The Cottages at Seabright Farm employees must make every reasonable effort to comply with requests and to respond to each applicant as accurately and completely as reasonably possible.
If The Cottages at Seabright Farm refuses a customer’s request for information, then the customer will be informed of the reasons for the rejection, the relevant provision of any applicable legislation and resources for redress available.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (customer service, for example) are granted access to personally identifiable information.
A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, if we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. We may use these cookies for Google AdWords Advertising Features and/or Google Analytics Advertising Features as well as other search engine and display network advertising, including remarketing, to display advertising on third-party websites. To opt-out of this tracking through Google, please see the Google Analytics Opt-out Browser Add-on here: https://tools.google.com/dlpage/gaoptout/.
Surveys and Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
In the event a customer has a privacy related complaint, The Cottages at Seabright Farm employees will refer the customer to contact the Information Officer of Viking Air Ltd. Complaints can be filed in writing or orally with the designated contact person. A complaint must clearly state the reason for the complaint and contain complete particulars of the customer’s contact information.
The Cottages at Seabright Farm will acknowledge receipt of the complaint, investigate the complaint and notify the customer of the outcome, including any relevant steps taken.
If a complaint has not been resolved to the customer’s satisfaction they may ask for a review of the decision or seek redress with the applicable Privacy Commissioner.
Disclosure to Law Enforcement
We may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.